Retail Consulting was formed in 1996 in response to requests from retail loss prevention executives for a source of honest, unbiased and knowledgeable information about the electronic article surveillance (EAS) industry. Engagements in this field cover virtually all major issues, including technology and brand selection, procurement and contract negotiation, source tagging strategy, return on investment (ROI) analysis, trend forecasting, and advice on the relationship between EAS and radio frequency identification (RFID).

Concurrently, the firm developed a strong experience base in financial analysis, cost justification of products and services, return on investment model building and the education and training of non-financial executives in retail accounting and financial concepts.

Since 2002, the firm engages in sales, marketing and product development projects for smaller manufacturing companies, both inside and outside of security products, seeking to gain market share, stimulate growth and improve marketing and advertising efforts.

Since 2006, the firm provides evaluations of specific security products and/or the market potential for those products in an advisory capacity to private equity investment firms.

In addition, the firm offers expert witness services in intellectual property cases involving security products, and on retail accounting and auditing issues.

The customer base includes retailers, security equipment manufacturers from three continents, retail ticketing/labeling systems manufacturers, packagers, consumer products manufacturers, and RFID development companies, and the U.S. Federal Government. Over the years, the practice has expanded to include other security products and services, such as closed circuit video, pre-employment screening tools, biometrics and point-of-sale exception reporting software, and other retail systems, such as self-checkout.